Silverstone Ticket Refund Policy
This is our refund policy for all ticketed events at Silverstone Circuit (including the Formula One British Grand Prix and the British Grand Prix MotoGP).
General Provisions
Each ticket purchased is for an event and you shall have no right to cancel a ticket once it has been purchased.
A ticket is deemed to include any additional addons including, but not limited to: car parking for any or all days, hospitality packages, grandstands, fast track, inner track, launch parties, camping, glamping, coach passes, pit walk passes, etc.
The date of the event and/or the support programme is subject to change at our discretion (or the discretion of the event organiser or rights holder). We have no liability or obligation to provide a refund or exchange your tickets if the date of the event or the support programme is amended. If the date of an event changes, tickets will be issued to ticket holders for the new date of the event.
Each ticket remains, at all times, our property and we have the right to recall a ticket at any time on reasonable grounds. We can cancel any ticket with or without refund, in accordance with our terms and conditions, policies, procedures and codes.
We have no obligation to provide a refund in any circumstances. Refunds will only be provided in accordance with this Refund Policy.
Formula One British Grand Prix
For Thursday of the Formula One British Grand Prix weekend, if the Launch Party is cancelled, you will be entitled to a refund of 100% of your Thursday ticket or proportion of your Weekend ticket. In no other circumstances will a refund be provided for your ticket.
For Friday of the Formula One British Grand Prix weekend, if each of Formula One Practice Session 1 and Formula One Practice Session 2 are cancelled, you will be entitled to a refund of 100% of your Friday ticket or proportion of your Weekend ticket. In no other circumstances will a refund be provided for your ticket.
For Saturday of the Formula One British Grand Prix weekend, in each instance irrespective of whether all or part of the other track activity or any music and entertainment activity takes place, if:
(a) the Formula One Qualifying Session is fully cancelled, postponed or is not held for any other reason, you will be entitled to a refund of 100% of your Saturday ticket or proportion of your Weekend ticket;
(b) the Formula One Qualifying Session takes place but is reduced to less than thirty minutes duration, you will be entitled to a refund of 50% of your Saturday ticket or proportion of your Weekend ticket;
(c) the Formula One Qualifying Session takes place for thirty minutes or more duration, you will not be entitled to a refund.
In no other circumstances will a refund be provided for your ticket.
For Sunday of the Formula One British Grand Prix weekend, in each instance irrespective of whether all or part of the other track activity or any music and entertainment activity takes place, if:
(a) the Formula One Race is fully cancelled, postponed or is not held for any other reason or less than two laps are completed by the leader without a safety car or virtual safety car, you will be entitled to a refund of 100% of your Sunday ticket or proportion of your Weekend ticket;
(b) the leader of the Formula One Race completes two laps but less than 25% of the scheduled race distance, you will be entitled to a refund of 75% of your Sunday ticket or proportion of your Weekend ticket;
(c) the leader of the Formula One Race completes 25% of the scheduled race distance but less than 50% of the scheduled race distance, you will be entitled to a refund of 50% of your Sunday ticket or proportion of your Weekend ticket;
(d) the leader of the Formula One Race completes 50% of the scheduled race distance but less than 75% of the scheduled race distance, you will be entitled to a refund of 25% of your Sunday ticket or proportion of your Weekend ticket;
(e) the leader of the Formula One Race completes 75% or more of the scheduled race distance you will not be entitled to a refund.
In no other circumstances will a refund be provided for your ticket.
For Weekend tickets, if you are entitled to a refund for a particular day of the Formula One British Grand Prix weekend, in accordance with this Refund Policy, you shall receive a refund in the following proportions:
Four-Day Weekend ticket
• 12.5% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Thursday of the Formula One British Grand Prix weekend;
• 12.5% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Friday of the Formula One British Grand Prix weekend;
• 25% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Saturday of the Formula One British Grand Prix weekend; and
• 50% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Sunday of the Formula One British Grand Prix weekend.
Three-Day Weekend ticket
• 15% refund of your Three-Day Weekend ticket if you are entitled to a refund in respect of the Friday of the Formula One British Grand Prix weekend;
• 30% refund of your Three-Day Weekend ticket if you are entitled to a refund in respect of the Saturday of the Formula One British Grand Prix weekend; and
• 55% refund of your Three-Day Weekend ticket if you are entitled to a refund in respect of the Sunday of the Formula One British Grand Prix weekend.
British Grand Prix MotoGP
For Friday of the British Grand Prix MotoGP weekend, if each of MotoGP Practice Session 1 and MotoGP Practice Session 2 are cancelled, you will be entitled to a refund of 100% of your Friday ticket or proportion of your Weekend ticket. In no other circumstances will a refund be provided for your ticket.
For Saturday of the British Grand Prix MotoGP weekend, in each instance irrespective of whether all or part of the other track activity or any music and entertainment activity takes place, if:
(a) the MotoGP Sprint Race is fully cancelled, postponed or is not held for any other reason, you will be entitled to a refund of 100% of your Saturday ticket or proportion of your Weekend ticket;
(b) (according to the FIM Regulations) the MotoGP Sprint Race is deemed completed and championship points are awarded, you will not be entitled to a refund.
For Sunday of the British Grand Prix MotoGP weekend, in each instance irrespective of whether all or part of the other track activity or any music and entertainment activity takes place, if:
(a) the MotoGP Race is fully cancelled, postponed or is not held for any other reason, you will be entitled to a refund of 100% of your Sunday ticket or proportion of your Weekend ticket;
(b) (according to the FIM Regulations) the MotoGP Race is deemed completed and championship points are awarded, you will not be entitled to a refund.
For Weekend tickets, if you are entitled to a refund for a particular day of the British Grand Prix MotoGP weekend, in accordance with this Refund Policy, you shall receive a refund in the following proportions:
• 15% refund of your Weekend ticket if you are entitled to a refund in respect of the Friday of the British Grand Prix MotoGP weekend;
• 35% refund of your Weekend ticket if you are entitled to a refund in respect of the Saturday of British Grand Prix MotoGP weekend; and
• 50% refund of your Weekend ticket if you are entitled to a refund in respect of the Sunday of British Grand Prix MotoGP weekend.
All other ticketed public events (including the Silverstone Festival)
For all other ticketed public events (including the Silverstone Festival), if all track activity and advertised music and entertainment activity scheduled on a day is cancelled, you will be entitled to a refund for that day.
If you have purchased a ticket for only the music and entertainment activity, and all music and entertainment activity scheduled for that day is cancelled, you will be entitled to a refund for that day.
If you have purchased a multi-day ticket you shall receive a pro-rata refund (e.g. 50% refund if one day of a two day ticketed event is cancelled; 33.3% if one day of a three day ticketed event is cancelled). In no other circumstances will a refund be provided for your ticket.
