Drive
Terms and Conditions

Please note that these terms and conditions apply to all Silverstone Drive Experiences (each an Experience) which include Aston Martin Experience, Ferrari Experience, McLaren Experience, Head to Head Experience, Supercar Experience, Silverstone Superchoice Gift Voucher, Race Car Experience, Silverstone Caterham Drift Experience, Formula Single Seater Experience.

The purchase, use and enjoyment by you or the recipient of an Experience with Silverstone Circuits Limited (We/Us/Our) is subject to these terms and conditions (the Terms and Conditions) which can also be obtained by contacting us at [email protected] or by writing (enclosing a pre-paid self-addressed envelope) to: Silverstone Circuits Limited, Silverstone Circuit, Northamptonshire, NN12 8TN.  

Please note that by booking an Experience you confirm (on your own behalf and on behalf of any other person nominated to participate in the Experience) that the Terms and Conditions have been read and accepted in their entirety and that any failure to fully comply at all relevant times with the Terms and Conditions may result in removal from Silverstone Circuit (the Venue), irrespective of whether the Experience has been completed. In the event of such a removal we have no obligation to permit the Experience to be re-booked or offer a refund.  

OUR COMMITMENT

We are committed to ensuring that all our customers enjoy Experiences of the highest quality, which are safe, exciting and value for money. Whether a novice driver or experienced professional, we want you to feel welcome and to enjoy expert tuition from licensed instructors in some of the best vehicles and pleasant surroundings. We know how much our customers look forward to their Experiences and our Terms and Conditions have been carefully written to ensure that there are no misunderstandings which could detract from your enjoyment. Please take the time to read them. If you would like more information please contact us here.

DRIVING LICENCES  

All drivers, unless otherwise stated, must hold a full and current UK (or equivalent) manual driving licence as at the date they are scheduled to take part in any Experience. You must confirm you hold a compliant licence at point of booking. Drivers must produce their photocard driving licence and a recently printed copy of the summary page of the licence from www.gov.uk/view-driving-licence, when signing on for their Experience.

YOUR SAFETY

We are recognised and licenced by the governing body of UK Motorsport – Motorsport UK. All our vehicles are operated and maintained by Drive Silverstone (a trading name of Silverstone Circuits Limited), with regular checks by independent and appropriately qualified engineers. The Venue, with its fully equipped medical centre staffed by qualified paramedics, carries full public liability and third party insurance. We have an experienced team of Motorsport UK licenced Race (ARDS) instructors. All Silverstone Instructors are ARDS qualified third-party contractors.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you confirm that all data provided by you is accurate.

ACKNOWLEDGEMENT OF RISK AND DISCLAIMER

The very nature of a driving experience means that some personal risk may be involved in taking part in our Experiences and you are deemed to acknowledge and accept such risk on your own behalf and on behalf of any person who participates in the Experience when purchasing the relevant Experience.

We require the driver/participant in an Experience to complete a disclaimer (the Disclaimer) before their Experience begins. A parent or guardian will be asked to complete the Disclaimer if the participant is aged 16 years or less.  

LIMITATIONS ON OUR LIABILITY AND INDEMNITY

Information regarding the insurance we hold in relation to an Experience can be found below.

We will not be liable for any loss of any kind, injury or damage, howsoever caused, to a participant, their guests or their property unless it’s as a result of our negligence or that of our employees or authorised agents. Our liability is excluded to the maximum extent permitted by law and limited to the face value of the relevant Experience. We reserve all rights in relation to any damage which is caused or contributed to by the participant and any of their guests to any third party or property, and you (on behalf of the participant) agree to fully indemnify us and our group companies and ours/their officers and employees from and against all and any claims which arise, as a consequence of their reckless and/or negligent conduct whether during any Experience or otherwise.

ENDING THE EXPERIENCE AND REMOVAL FROM THE VENUE

In exceptional circumstances when the Instructor deems that a participant in an Experience is unable to: (a) accept instruction; (b) adhere to safety rules; (c) remain in full control of their vehicle; or the participant: (d) makes contact with another vehicle; (e) is involved in an accident; (f) behaves in an inappropriate or unacceptable manner, the Experience may be ended by our Duty Manager and/or the Instructor (at their discretion). No refund shall be due to you if the Experience is ended in this manner.

We may refuse access to, or remove from, the Venue any persons who are acting against the interests of safety and/or whose behaviour is likely to cause damage, nuisance or injury. We may also have to conduct security searches at the Venue to ensure the safety those at the Venue.

YOUR COMMITMENT

  • Once you or the participant have booked a date for the Experience, Silverstone will make all of the necessary arrangements for you, including, where appropriate, reserving your car, instructor or guide and circuit time. If you then choose to cancel your Experience unless you’ve purchased a the Cancellation Indemnity (see below), you won’t be entitled to re-book the Experience or receive a refund.  
  • Should you require further information regarding your Experience please contact us in advance of your booked date at [email protected].
  • We ask that the nominated participant arrive early on the scheduled date of your Experience and register for the Experience at least 25 minutes before the scheduled start time. We cannot permit anyone to participate in an Experience without attending the preceding drivers’ briefing, so it is essential that the nominated participant arrives on time.
  • By registering for the Experience on the day, the nominated participant confirms to us that they have not consumed any alcohol or drugs prior to the Experience which may affect their ability to participate in it. We reserve the right to refuse participation in an Experience to any person(s) suspected of being under the influence of alcohol and/or drugs.  
  • Where an Experience requires a crash helmet (provided by us) to be worn, this requirement is mandatory and we will not accept any exceptions.
  • To comply with safety regulations standards, it is a condition of admission that no animals (other than assistance dogs) are allowed into the Venue. Assistance dogs are only admitted with our prior approval, please contact us at [email protected].
  • You confirm that you have read and fully understand the age, height, weight and licence requirements applicable to your Experience (which can be found here) and that you comply with them. If you have any questions or believe that you may not comply with the requirements, please contact us at [email protected] to discuss potential alternative arrangements (if any).
CHANGES OF PLAN

If the nominated participant for any Experience is unable to attend and you wish to send a replacement, we can accept substitutes up to the time of registration on the designated date and time of the Experience, provided we have written authorisation from either the purchaser or the original participant and the nominated substitute complies with all other necessary criteria as set out in these Terms and Conditions. We reserves the right to levy an administration fee for any changes to a booking.

VOUCHER BOOKINGS AND VALIDITY

A Silverstone Drive Experience Voucher is a great way of treating someone special to the experience of a lifetime. Full payment must be made at the time of purchase of the Voucher, and the lucky recipient can select their date and time at the point of redemption.  

AVAILABILITY, EVENTS OUTSIDE OF OUR CONTROL AND THE WEATHER

All Experiences are offered subject to availability of dates, instructors, vehicles, staff and facilities; adverse weather and any other act, event, omission or accident beyond our reasonable control of SCL. Please call 01327 320 468 for up-to-date weather conditions at the Venue.  

If we are unable to run your Experience due to extreme adverse weather conditions or other material events beyond our control, we will notify you and you will be able to re-book your Experience for a later date/time provided that you contact us here within 14 days of your cancelled date. The rescheduled Experience must be booked within 3 months of the original cancelled date.

MEDICAL REQUIREMENTS
  • Please note that some medical conditions preclude certain participants from taking part and that by signing the Disclaimer participants certify they are medically fit to undertake and participate in the Experience. For further details please contact us at [email protected].
  • Participants with pre-existing medical conditions should notify us at least 4 weeks before the Experience to discuss if special arrangements will be needed.
  • If you have any accessibility requirements, please contact us at [email protected] with 7 working days notice before your booked experience.
COMPLAINTS

Any complaints arising from participation or otherwise in connection with any Experience must be received in writing by us within fourteen (14) days of the Experience being taken. To the maximum extent permitted by law, we will not consider any complaints received after that period.

CHANGES TO EXPERIENCES

We reserve the right to make changes to your Experience (including its date and time, the vehicles used or the circuit to be used).

We reserve the right to make changes to the advertised prices for Experiences however such changes will not affect any Experience where it has already been booked and paid for.

DESCRIPTION OF EXPERIENCES
  • Where the duration of an Experience is mentioned on our website, by a member of our team or our appointed sales agents, this is an approximate time and is given as a guide only. Unless specifically stated otherwise, you will normally take your Experience with other participants such that instruction may be shared with other guests and there may also be some waiting time involved.  
  • Please note that any photography used in connection with Experiences is for illustrative purposes only.
STATUTORY RIGHTS

Your statutory rights are not affected by these Terms and Conditions.

INSURANCE

PERSONAL ACCIDENT INSURANCE AND CANCELLATION INDEMNITY

We maintain third party and public liability insurance cover for all our operations involved in our Experiences. All Experiences purchased include Personal Accident insurance. A Cancellation Indemnity can be included at an additional cost (see below).

PERSONAL ACCIDENT INSURANCE

We pride ourselves on our impeccable safety standards but motorsport activities can be dangerous and accidents can happen. Participants acknowledge and accept the risk by your participation in an Experience by signing the Disclaimer.

A Personal Accident Policy is in force for the benefit of those participating in an Experience with a benefit for accidental death and permanent total disability of £50,000. The full terms of benefits as set our in the policy schedule, along with the terms and conditions of cover, can be obtained by contacting the us at [email protected] or in writing. This policy is entirely underwritten by Zurich Insurance Group.

CANCELLATION INDEMNITY

For £10 you can purchase (from us) a variation to these Terms and Conditions and receive the benefit of a Cancellation Indemnity. This can be purchased at any time prior to the date and time of an Experience being booked.

A Cancellation Indemnity from us permits you to cancel a booked Experience as a direct consequence of:

  • The participant being unable to attend due to Government guidance/restrictions.
  • The participant sustaining bodily injury or serious illness.
  • Cancellation, curtailment or major rescheduling of scheduled public transport services.
  • Mechanical breakdown of motor vehicle or road traffic accident involving the vehicle on the participant’s journey to the booked Experience in which the participant is travelling.
  • The death, bodily injury or Serious Illness of the participant’s relative.
  • The participant becoming pregnant.
  • Compulsory quarantine, subpoena or hijacking (or any similar terrorist threat or act) involving the participant or any person with whom the participant is travelling.
  • The participant’s presence being required by the Police following burglary (or any similar act of crime) at the participant’s home or business.
  • Fire, storm or flood damage to the participant’s home in the UK.
  • The participant being called-up to serve with armed forces reserves or by conscription.
  • The participant being called-up for jury service.

Unredeemed Gift Vouchers are not covered and you may only make one claim (apart from under exceptional circumstances). The Cancellation Indemnity cover is not transferable.

SILVERSTONE MUSEUM 50% TICKET DISCOUNT OFFER

From Friday 01 September 2023 onwards, with any purchase or direct booking of an Experience (excluding any experience purchased or booked through a third party agency) the nominated participant will be entitled to a 50% discounted entry to the Silverstone Interactive Museum for the participant and up to 4 guests (Adult ticket usually £25, £12.50 with discount, Child ticket (5-15) usually £15, £7.50 with discount, children 5 and under free admittance).  

The discount is valid for one time use and must be redeemed within 3 months of the booked Experience. Booking is not required but we recommend checking Museum opening dates and times prior to planning your visit.  

The email confirmation of the booked Experience and valid ID must be presented on arrival to permit entry. The discount is not transferrable and is strictly not to be offered for resale. There is no cash alternative and the discount can not be used in conjunction with any other offer. Visitors must comply with general Silverstone Museum terms and conditions.  

 

ESCAPADE SILVERSTONE – ESC. RESTAURANT AND BAR 15% OFFER

From 30th August 2024 to 30th November 2024, with any purchase or booking of a Silverstone Driving Experience the participant driver can redeem 15% off the total bill for their table at ESC. Restaurant and Bar. Valid for table bookings of up to 8 guests.

This offer is valid for one time use and must be redeemed on the day of your driving experience. To redeem this offer, a reservation is required and can be booked via https://escapade.silverstone.co.uk/book-table. Drive Experience confirmation number should be included in comment section.

Your email confirmation of Drive Experience booking and valid ID of participant driver must be presented on arrival to host. Offer is none transferrable and is strictly not to be offered for resale. There is no cash alternative and offer cannot be used in conjunction with any other offer. Guests must comply with general Escapade Silverstone terms and conditions.